JOB DESCRIPTION Serves as the primary contact for assigned clients, building and maintaining strong relationships while identifying new business opportunities within existing accounts. The role involves coordinating client projects from initiation to completion, ensuring requirements are delivered on time and within budget, collaborating with internal teams to meet client needs, conducting account reviews, and providing support through industry knowledge and strategic account management.
JOB REQUIREMENTS AND QUALIFICATIONS
Open to graduates of any 4-year course with a strong interest in pursuing a career in sales..
Fresh graduates are welcome to apply.
At least 6 months to 1 year of experience in sales, account management, or a related role is an advantage. key accounts.
Familiarity with IT products, services, and solutions is preferred.
Ability to manage multiple clients and projects simultaneously.
Excellent written and verbal communication skills.
Strong interpersonal, negotiation, and problem-solving abilities.
Salary increment and career advancement based on performance.
Opportunity to travel abroad.
JOB DESCRIPTION Serves as the primary contact for assigned clients, building and maintaining strong relationships while identifying new business opportunities within existing accounts. The role involves coordinating client projects from initiation to completion, ensuring requirements are delivered on time and within budget, collaborating with internal teams to meet client needs, conducting account reviews, and providing support through industry knowledge and strategic account management.
JOB REQUIREMENTS AND QUALIFICATIONS
Bachelor’s degree in Business Management, Marketing, or a related field.
At least 2–3 years of experience in sales, account management, or a similar role.
Strong background in and familiarity with IT products, services, and solutions.
Ability to understand and communicate complex IT offerings.
Capable of managing multiple accounts and client relationships simultaneously.
Excellent written and verbal communication skills..
Strong interpersonal, negotiation, and problem-solving abilities.
Proficient in Microsoft Office applications..
AREA OF DEPLOYMENT :Bagong Ilog, Pasig City, Davao City
JOB DESCRIPTION Responsible for handling shipment arrangements for inbound and outbound spare parts, processing Return Merchandise Authorization (RMA) requests, and receiving service claims from walk-in customers at the service counter. Performs initial product inspection and checklist verification, accurately logs service cases into the system, coordinates with relevant departments to ensure timely processing of claims and shipments, and provides customer assistance regarding service procedures and status updates.
JOB QUALIFICATIONS
College Graduate.
At least 6 months of customer service, logistics, warehouse, or administrative experience is an advantage.
Fresh graduates are welcome to apply.
Good communication, customer service, and organizational skills.
Detail-oriented with strong data entry and documentation skills.
Ability to multitask, manage time effectively, and work independently.
AREA OF DEPLOYMENT :Paco Manila, Cavite, Legaspi Albay, Santa Rosa City, Laguna
JOB DESCRIPTION Responsible for performing initial diagnosis and troubleshooting of hardware and software issues for products and brands supported by the company. Logs service cases into the system, generates case IDs, and processes parts requests as needed. Conducts replacement of defective parts, completes repair activities, and closes service cases in accordance with established Standard Operating Procedures (SOPs). Handles packing and shipment arrangements for inbound/outbound spare parts and Return Merchandise Authorization (RMA) transactions. Provides on-site technical support, including installation of hardware, software, and accessories, troubleshooting reported issues, and replacing faulty components to ensure timely resolution of customer concerns.
JOB QUALIFICATIONS
At least 6 months of technical support, repair, or troubleshooting experience.
Knowledgeable in basic hardware and software troubleshooting.
Good communication and customer service skills..
Responsible, dependable, and able to work independently.
Willing to perform field service and on-site assignments.
Willing to be assigned in Paco.
Fresh graduates with relevant technical skills are encouraged to apply.
Conduct market research to identify market trends, customer needs, and
competitive threats.
Analyze data and collaborate with cross-functional teams, including principals, technical, sales, and logistics to successfully implement projects.
Respond to sales inquiries by recommending the best production solution within
the handled brand's portfolio.
Collaborate with internal teams to create product collateral, including product specifications, datasheets, presentations and promotions.
Develop pricing strategies and work with sales teams to achieve revenue targets.
Create programs to support sales through marketing efforts.
Conduct competitive analysis and training programs to provide guidance to the
sales team on how to differentiate our products and effectively position
products.
Develop and maintain relationships with key principals and customers to better
understand their goals.
JOB REQUIREMENTS AND QUALIFICATIONS
Graduate of any 4-yr course.
With at least 2 years experience in product management, marketing, or related
field.
Strong analytical and problem-solving skills.
Excellent communication and collaboration skills, with the ability to work
effectively with cross-functional teams.
Ability to manage simultaneously multiple projects, priorities.
Passion for technology and innovation.
Good interpersonal skills, analytical, negotiation, and problem-solving are a plus.
JOB SUMMARY Facilitate and administer the engagement activities, training and development, health, safety, and compliance initiatives of the department.
DUTIES & RESPONSIBILITIES
I. EMPLOYEE ENGAGEMENT
Propose and present employee engagement activities to the HR Manager.
Prepare and facilitate all approved engagement activities.
Create and collate, through feedback form, all administered engagement activities.
Attends and facilitates the company monthly mass.
Prepare and coordinate the monthly HR newsletter content.
Facilitate and lead company-wide events.
Monitor and process newly hired kit, ID lace, ID case, and uniform.
II. TRAINING AND DEVELOPMENT
Profiling all employees for training needs analysis.
Sourcing and identifying external training for qualified employees.
Assist the HR Head in the facilitation and preparation of internal training.
Assist in any OD related needs.
Record in HRIS the employee’s training attended.
III. HEALTH AND SAFETY
Attends to the monthly BP needs.
Prepare and coordinate any APE related matters.
Attends to any medical attention of an employee at work; includes monitoring of
medicines and clinic items.
Create and facilitate a quarterly health and safety pocket seminar for ERT members.
Create and disseminate monthly health related tips.
IV. INTERNAL COMPLIANCE
File the yearly DOLE compliance.
Attends to the company shuttle service-related needs.
Process and coordinate the yearly fire drill requirement.
JOB REQUIREMENTS AND QUALIFICATIONS
Bachelor’s degree in psychology, Human Resources Management, or Behavioral Science.
With at least 6 months to 1 year work related experience in the same field.
Has excellent oral and written communication skills.
With exposure or interest in public speaking.
Highly organized and can work with minimum supervision.
Willing to be assigned in Bagong Ilog, Pasig City.
JOB SUMMARY The IT Service Desk is in charge in evaluating and prioritizing reported service requests and incidents and fulfilling ticket and service request management.
DUTIES & RESPONSIBILITIES
Resolve incidents, broadcast handling, and problem identification using the home-grown developed CRM system.
Tasked to receive, classify, and record all service requests or incidents received from any communication channels such as call, email, SMS, etc. and handled multiple critical issues.
Escalation, notification, and advisory releases with approved SLA.
Verifies user information and creates ticket specifying incident/service request details and provides feedback on the status of the service requested.
Verification and updating of customers’ information in the system such as contact details, exact office location, etc. should be done religiously prior to the creation of tickets.
Escalates incident and service request to the problem resolution groups or vendors/support group/contractor if necessary and shall likewise provide updates to user/s.
Collect/gather information about the reported through interview, coordination, research and/or diagnostic procedures to determine errors or problems being raised.
Monitors and records of the progress and status of all cases to ensure that the committed service level is fulfilled.
Able to efficiently close tickets assigned to different Tier levels. Provides technical assistance on hardware, software, and local-area network connectivity problems, 1st and 2nd level resolution including user access and component configuration.
Prepares and maintains reports and applicable records of computer hardware and software inventory by site and system, user lists, user accounts and security, site and/or server licensing, and user access and security.
JOB REQUIREMENTS AND QUALIFICATIONS
Graduate of associate or bachelor’s degree in any technical courses.
Knows how to resolve IT software and hardware.
Must be familiar with Microsoft Technology, software and applications.
Has good communication skills in oral and writing.
Can work under pressure and attend urgent requests.
Must have diligence and proactive.
Willing to be assigned to a shifting schedule and render overtime.
JOB SUMMARY The Project Team Lead will be responsible for leading and managing sales projects from initiation through to completion, ensuring the successful delivery of IT solutions to our clients.
DUTIES & RESPONSIBILITIES
Lead the planning, execution, and delivery of sales projects according to strict deadlines and within budget.
Serve as the primary point of contact for clients throughout the project lifecycle, always ensuring clear and effective communication.
Work closely with clients to gather project requirements, identify business needs, and develop tailored IT solutions to meet client objectives.
Collaborate with the sales team to develop project proposals and estimates to support the sales process.
Coordinate internal resources and third parties/vendors to ensure smooth execution of projects.
Identify and mitigate project risks, proactively addressing any issues that may arise to ensure successful project delivery.
Conduct thorough quality assurance checks to ensure that deliverables meet client expectations and adhere to company standards.
Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
Manage relationships with key stakeholders, both internal and external, to ensure alignment and satisfaction throughout the project lifecycle.
JOB REQUIREMENTS AND QUALIFICATIONS
Bachelor’s degree in business administration, Information Technology, or related field.
Proven experience, at least 3 years, in project management, preferably in an IT sales environment.
Should be familiar with a range of IT solutions, technologies, and industry trends.
Excellent communication and interpersonal skills.
With the ability to build rapport and influence stakeholders at all levels.
With capability to manage multiple projects simultaneously.
Must be willing to do offsite work and be assigned in Brgy. Bagong Ilog, Pasig City.