JOB SUMMARYThe Account Manager will be responsible for managing a portfolio of accounts, maintaining a long-term relationship with clients, and maximizing sales opportunities within them. The Account Manager liaises between clients and internal teams to ensure the timely and successful delivery of solutions according to customer needs. DUTIES AND RESPONSIBILITIES
Serve as the primary point of contact for assigned accounts and develop strong relationships with key decision-makers.
Actively identify and pursue new sales opportunities within assigned accounts.
Coordinate and manage client projects, from initiation to delivery, ensuring all client requirements are met on time and within budget.
Communicate with internal teams, including sales, marketing, and product teams, to ensure client needs are met and exceeded.
Conduct regular account reviews to identify areas for improvement and implement corrective actions as necessary.
Maintain up-to-date knowledge of industry trends and best practices in order to provide strategic guidance to clients.
JOB REQUIREMENTS AND QUALIFICATIONS
Open to any 4-yr course graduates with confidence, desire, and enthusiasm to pursue a career in Sales.
With 5 years proven experience in Sales, Account Management or similar role is an advantage..
With strong background and familiarity with IT-related products and services and the ability to understand complex IT solutions and services.
Ability to manage simultaneously multiple projects and clients.
Can excellently communicate and express in written and oral.
Good interpersonal skills, negotiation, and problem-solving are a plus.
JOB SUMMARYThe Account Manager will be responsible for managing a portfolio of accounts, maintaining a long-term relationship with clients, and maximizing sales opportunities within them. The Account Manager liaises between clients and internal teams to ensure the timely and successful delivery of solutions according to customer needs. DUTIES AND RESPONSIBILITIES
Serve as the primary point of contact for assigned accounts and develop strong relationships with key decision-makers.
Actively identify and pursue new sales opportunities within assigned accounts.
Coordinate and manage client projects, from initiation to delivery, ensuring all client requirements are met on time and within budget.
Communicate with internal teams, including sales, marketing, and product teams, to ensure client needs are met and exceeded.
Conduct regular account reviews to identify areas for improvement and implement corrective actions as necessary.
Maintain up-to-date knowledge of industry trends and best practices in order to provide strategic guidance to clients.
JOB REQUIREMENTS AND QUALIFICATIONS
Open to any 4-yr course graduates with confidence, desire, and enthusiasm to pursue a career in Sales; Fresh Graduates are welcome to apply.
With at least 6 months to 1 year proven experience in Sales, Account Management or similar role is an advantage.
With strong background and familiarity with IT-related products and services and the ability to understand complex IT solutions and services.
Ability to manage simultaneously multiple projects and clients.
Can excellently communicate and express in written and oral.
Good interpersonal skills, negotiation, and problem-solving are a plus.
Conduct market research to identify market trends, customer needs, and
competitive threats.
Analyze data and collaborate with cross-functional teams, including principals, technical, sales, and logistics to successfully implement projects.
Respond to sales inquiries by recommending the best production solution within
the handled brand's portfolio.
Collaborate with internal teams to create product collateral, including product specifications, datasheets, presentations and promotions.
Develop pricing strategies and work with sales teams to achieve revenue targets.
Create programs to support sales through marketing efforts.
Conduct competitive analysis and training programs to provide guidance to the
sales team on how to differentiate our products and effectively position
products.
Develop and maintain relationships with key principals and customers to better
understand their goals.
JOB REQUIREMENTS AND QUALIFICATIONS
Graduate of any 4-yr course.
With at least 2 years experience in product management, marketing, or related
field.
Strong analytical and problem-solving skills.
Excellent communication and collaboration skills, with the ability to work
effectively with cross-functional teams.
Ability to manage simultaneously multiple projects, priorities.
Passion for technology and innovation.
Good interpersonal skills, analytical, negotiation, and problem-solving are a plus.
JOB SUMMARY Facilitate and administer the engagement activities, training and development, health, safety, and compliance initiatives of the department.
DUTIES & RESPONSIBILITIES
I. EMPLOYEE ENGAGEMENT
Propose and present employee engagement activities to the HR Manager.
Prepare and facilitate all approved engagement activities.
Create and collate, through feedback form, all administered engagement activities.
Attends and facilitates the company monthly mass.
Prepare and coordinate the monthly HR newsletter content.
Facilitate and lead company-wide events.
Monitor and process newly hired kit, ID lace, ID case, and uniform.
II. TRAINING AND DEVELOPMENT
Profiling all employees for training needs analysis.
Sourcing and identifying external training for qualified employees.
Assist the HR Head in the facilitation and preparation of internal training.
Assist in any OD related needs.
Record in HRIS the employee’s training attended.
III. HEALTH AND SAFETY
Attends to the monthly BP needs.
Prepare and coordinate any APE related matters.
Attends to any medical attention of an employee at work; includes monitoring of
medicines and clinic items.
Create and facilitate a quarterly health and safety pocket seminar for ERT members.
Create and disseminate monthly health related tips.
IV. INTERNAL COMPLIANCE
File the yearly DOLE compliance.
Attends to the company shuttle service-related needs.
Process and coordinate the yearly fire drill requirement.
JOB REQUIREMENTS AND QUALIFICATIONS
Bachelor’s degree in psychology, Human Resources Management, or Behavioral Science.
With at least 6 months to 1 year work related experience in the same field.
Has excellent oral and written communication skills.
With exposure or interest in public speaking.
Highly organized and can work with minimum supervision.
Willing to be assigned in Bagong Ilog, Pasig City.
JOB SUMMARY The IT Service Desk is in charge in evaluating and prioritizing reported service requests and incidents and fulfilling ticket and service request management.
DUTIES & RESPONSIBILITIES
Resolve incidents, broadcast handling, and problem identification using the home-grown developed CRM system.
Tasked to receive, classify, and record all service requests or incidents received from any communication channels such as call, email, SMS, etc. and handled multiple critical issues.
Escalation, notification, and advisory releases with approved SLA.
Verifies user information and creates ticket specifying incident/service request details and provides feedback on the status of the service requested.
Verification and updating of customers’ information in the system such as contact details, exact office location, etc. should be done religiously prior to the creation of tickets.
Escalates incident and service request to the problem resolution groups or vendors/support group/contractor if necessary and shall likewise provide updates to user/s.
Collect/gather information about the reported through interview, coordination, research and/or diagnostic procedures to determine errors or problems being raised.
Monitors and records of the progress and status of all cases to ensure that the committed service level is fulfilled.
Able to efficiently close tickets assigned to different Tier levels. Provides technical assistance on hardware, software, and local-area network connectivity problems, 1st and 2nd level resolution including user access and component configuration.
Prepares and maintains reports and applicable records of computer hardware and software inventory by site and system, user lists, user accounts and security, site and/or server licensing, and user access and security.
JOB REQUIREMENTS AND QUALIFICATIONS
Graduate of associate or bachelor’s degree in any technical courses.
Knows how to resolve IT software and hardware.
Must be familiar with Microsoft Technology, software and applications.
Has good communication skills in oral and writing.
Can work under pressure and attend urgent requests.
Must have diligence and proactive.
Willing to be assigned to a shifting schedule and render overtime.
JOB SUMMARY The Project Team Lead will be responsible for leading and managing sales projects from initiation through to completion, ensuring the successful delivery of IT solutions to our clients.
DUTIES & RESPONSIBILITIES
Lead the planning, execution, and delivery of sales projects according to strict deadlines and within budget.
Serve as the primary point of contact for clients throughout the project lifecycle, always ensuring clear and effective communication.
Work closely with clients to gather project requirements, identify business needs, and develop tailored IT solutions to meet client objectives.
Collaborate with the sales team to develop project proposals and estimates to support the sales process.
Coordinate internal resources and third parties/vendors to ensure smooth execution of projects.
Identify and mitigate project risks, proactively addressing any issues that may arise to ensure successful project delivery.
Conduct thorough quality assurance checks to ensure that deliverables meet client expectations and adhere to company standards.
Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
Manage relationships with key stakeholders, both internal and external, to ensure alignment and satisfaction throughout the project lifecycle.
JOB REQUIREMENTS AND QUALIFICATIONS
Bachelor’s degree in business administration, Information Technology, or related field.
Proven experience, at least 3 years, in project management, preferably in an IT sales environment.
Should be familiar with a range of IT solutions, technologies, and industry trends.
Excellent communication and interpersonal skills.
With the ability to build rapport and influence stakeholders at all levels.
With capability to manage multiple projects simultaneously.
Must be willing to do offsite work and be assigned in Brgy. Bagong Ilog, Pasig City.